If you have contacted The Signature Kitchen and Bath through WhatsApp and you would like us to delete the personal information we hold about you, please follow these steps.
We will delete your phone number, profile name, WhatsApp messages, images and documents you sent, and the internal summaries and image descriptions created from them, from our systems and our staff mailboxes where reasonably possible.
We may keep limited information that we are required to retain by law, or that is needed for an open order, contract, warranty or payment record. In that case we will tell you what we are keeping and why.
We aim to confirm your request within 7 days and complete deletion within 30 days. Messages that are not the subject of a request are automatically deleted or anonymised after 12 months.
See our Privacy Policy for details on how we handle information.